Marketing Research for Managers

Marketing Research for Managers

by Sunny Crouch (Author)

Synopsis

The purpose of Marketing Research for Managers is to enable managers to become more informed research users and buyers. The more managers know about how marketing research works, the more effective they can be in using it as a management tool.

This new edition of the text includes:

* The development of the knowledge economy
* Analysis of customer relationship management
* Comprehensive discussion of electronic techniques
* New and updated case studies and examples

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More Information

Format: Paperback
Pages: 392
Edition: 3
Publisher: Routledge
Published: 09 May 2003

ISBN 10: 0750654538
ISBN 13: 9780750654531
Book Overview: * Highly practical and informative * New material which highlights the impact of new technology * New case studies and examples

Author Bio
Principal Lecturer and former Head of Marketing at the University of Greenwich Business School. He is an examiner and senior consultant with the Institute of Direct Marketing and a tutor and former examiner in International Marketing at the Chartered Institute of Marketing.