by Leslie Willcocks (Author), ValerieGraeserMBAUniversityofCaliforniaatLosAngele (Author)
'Delivering Business Value from IT' is focused on the evaluation issue in IT and how IT evaluation can proceed across the life-cycle of any IT investment and be linked positively to improving business performance.
Chapters 1,2 and 3 detail an approach to IT evaluation whilst chapters 4 and 5 build on these by showing two distinctive approaches to linking IT to business performance. The remaining three chapters deal with a range of evaluation issues emerging as important - specifically Internet evaluation, Y2K and beyond, EMU, quality outsourcing, infrastructure, role of benchmarking, and cost of ownership issues that practitioners regularly encounter.
Format: Paperback
Pages: 320
Publisher: A Butterworth-Heinemann Title
Published: 09 Aug 2001
ISBN 10: 0750647442
ISBN 13: 9780750647441