Quality Issues in Heritage Visitor Attractions

Quality Issues in Heritage Visitor Attractions

by Ian Yeoman (Author), Siobhan Drummond (Editor)

Synopsis

Covers a diverse range of quality issues and theories in the context of heritage attractions. This text presents a different 'flavour' of quality by looking at aspects such as critical success factors for heritage organizations, methods of quality improvement, developing the concept and offering, and quality tools for managers.

$141.43

Quantity

5 in stock

More Information

Format: Hardcover
Pages: 294
Edition: 1
Publisher: Routledge
Published: 04 Dec 2000

ISBN 10: 0750646756
ISBN 13: 9780750646758