by Malcolm Mc Donald (Author)
McDonald (Cranfield School of Management) explains the marketing planning process, the marketing audit, setting objectives and strategies, the communications plan, the pricing plan, the distribution plan, and the customer service plan. The fourth edition adds new material on key account management and electronic marketing.
Format: Paperback
Pages: 490
Edition: 4
Publisher: Heinemann Educational Publishers
Published: 30 Apr 1999
ISBN 10: 0750641169
ISBN 13: 9780750641166