by Mohamed Zairi (Author)
Shows you how to apply benchmarking to a variety of projects. This practical book begins with definitions of 'what to benchmark' and ends with a real case study where a benchmarking project was conducted by observing all the necessary rules and with total adherence to the various protocols.
Format: Hardcover
Pages: 400
Publisher: A Butterworth-Heinemann Title
Published: 20 May 1998
ISBN 10: 0750639873
ISBN 13: 9780750639873