IMOLP Understanding Business Process Management: Workbook 4 (Institute of Management Open Learning Programme S.)

by Gareth Lewis BSc (Hons) PGCE MSc MIPD (Author), THE INSTITUTE OF MANAGEMENT (Author)

• Used

  Paperback
  1997

  $3.47

  By the end of this workbook you should be able to: understand the importance of business processes and their relationship with quality assurance; establish systems to monitor quality; apply techniques to improve business processes. It talks about managing processes effectively for efficient resource management. It features business processes and fishbone diagrams. It discusses monitoring improvement in product or service quality.