by Mark Thomas (Author), SamElbeik (Author)
Using a "How to" approach, this book takes the manager step-by-step through the management of successful supplier-client relationships in internal projects and initiatives, providing advice on how to deliver more services within your business, and compete with external suppliers and consultants. The need for internal consultants has arisen from the continued downsizing and empowerment within organizations, resulting in power being given to those closest to the customers, thus shrinking the core of the organization. This book aims to help the reader excel as an internal consultant by delivering greater value-added business contributions, developing stronger and more productive working relationships with internal clients, securing greater internal client commitment to initiatives and projects, working effectively in a less formal and hierarchical way on projects and initiatives, marketing your own services and powerful internal networks, and enhancing your own worth and value to the organization.
Format: Paperback
Pages: 224
Publisher: Butterworth-Heinemann Ltd
Published: 25 Apr 1996
ISBN 10: 0750625465
ISBN 13: 9780750625463