Marketing Research for Managers: Published in association with the Chartered Institute of Marketing A Professional Development Series title

Marketing Research for Managers: Published in association with the Chartered Institute of Marketing A Professional Development Series title

by Matthew Housden (Author), Matthew Housden (Author), Sunny Crouch (Author)

Synopsis

The more managers know about how marketing research works, the more effective they can be in using it as a management tool. This practical introduction to marketing research's purpose is to enable managers to become more informed research users and buyers. It covers the range of marketing research techniques and describes how each stage in the research process is carried out with an appreciation of their strengths and weaknesses. This third edition features material that highlights the impact of new technology, as well as case sudies and examples. The development of the knowledge economy , an analysis of customer relationship management, and a comprehensive discussion of electronic techniques are all covered.

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More Information

Format: Paperback
Pages: 336
Edition: 2
Publisher: A Butterworth-Heinemann Title
Published: 23 Oct 1996

ISBN 10: 0750604883
ISBN 13: 9780750604888

Media Reviews
'..a very useful handbook for those with both little and great experience in market research.'
Professor Robert Worcester, Chairman, MORI.

'easy to read, student friendly'
Lecturer, Norwich City College

'very readable, 'streetwise', concise and to the point'
Lecturer, University of Westminster