Business Etiquette in the 21st Century

Business Etiquette in the 21st Century

by Lynne Brennan (Author)

Synopsis

The fast pace of today's business world involves constant new challenges - meeting new people, international travel, conferences and entertaining, and the need to represent your company in a variety of situations. If you don't know what to do, you can quickly feel nervous and stressed, perform inappropriately and jeopardise your opportunities of business success. Business Etiquette for the 21st Century shows you what to do - and what not to do. Discover how to: Maximise your image and make the best impression at all times; Learn the correct codes of behaviour for your workplace; improve your communication skills in person, by phone, email and letter; Boost your social skills so that you will be able to build contacts and get the best from any social or business occasion; Communicate effectively with your peers and managers and improve your career prospects; Run and participate in meetings effectively; Understand and respect the differences in culture and etiquette around the world

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More Information

Format: Paperback
Pages: 265
Publisher: Piatkus Books
Published: 27 Feb 2003

ISBN 10: 074992330X
ISBN 13: 9780749923303

Author Bio
Lynne Brennan runs a successful international company in Surrey providing personal development programmes and training seminars in business etiquette. Her clients include McDonalds.