Hot Buttons: How to Resolve Conflict and Cool Everyone Down

by Sherry Suib Cohen (Author), Sybil Evans (Author)

• Used

  Paperback
  2001

  $3.42

  This text explores one of the most serious problems facing us in the new millenium: the increase in stress that leads to anger. Evans explains that unresolved conflict is not only harmful psycholgically, it can also lead to health problems. She outlines a process to help you manage conflict better.

• Used

  Paperback
  2002

  $35.01

  Do you find that you are getting more angry more often and more easily? This is an exploration of one of the most serious problems facing us in the new millennium: the increase in stress that leads to anger and rage. Sybil Evans, a leading conflict resolution counsellor, explains that unresolved conflict is not only harmful psychologically, but leads to serious health problems. She outlines a five-step process designed to help you manage conflict better and bring about an effective solution for everyone involved. The manual: explores the increase in tension in society today, including road rage, phone rage, even gym rage; explains why anger, both expressed and unexpressed, can lead to serious health problems including high blood pressure and a lowered immune system; helps you determine your conflict style - do you avoid conflict, are you a peace at all costs type, or are you an exploder ?; discusses how to resolve anger and conflict within a relationship; and provides a five-step process that can be used at home, among friends and in the workplace.