by Paul Temporal (Author), Harry Alder (Author)
This guide aims to demonstrate how to create sustainable competitive advantage, attract new customers and outlast competitors in business. Chapters cover: vision, mission and values; the psychology of a company; creating corporate charisma; commmunicating the personality; positioning; brand management; market research; and choosing customers through segmentation and market developments. The text also offers explanations, exercises, checklists and a short training programme that can be applied directly to the reader's company, regardless of size.
Format: Hardcover
Pages: 224
Edition: 1st ed 1st printg
Publisher: Piatkus Books
Published: 26 Mar 1998
ISBN 10: 074991825X
ISBN 13: 9780749918255