by Mardy Grothe (Author), Mardy Grothe (Author), Peter Wyle (Author), Peter Wylie (Author)
Adopting a straightforward approach, and with the use of examples, anecdotes, checklists, exercises and step-by-step procedures, this book guides managers through a simple process aimed at ensuring better performance and a happier, more productive workplace. It offers advice on dealing with employees who alienate colleagues and customers; are unwilling to work a minute more than required; have lost motivation; show signs of drug or alcohol abuse; and challenge authority. The authors also wrote Problem Bosses: Who They Are and How to Deal With Them .
Format: Hardcover
Pages: 288
Publisher: Piatkus Books
Published: 27 May 1993
ISBN 10: 0749912278
ISBN 13: 9780749912277