by Bill Good (Author)
Selling by telephone is increasing and more businesses depend on it as a way of getting customers. The author of this book offers advice to anyone who has had to sell by phone and who knows the frustrations and rejections of cold calling . His methods aim to help the salesman to find customers who are ready to buy a product or service and to screen out those unqualified, uninterested customers who can be time-wasting and demoralizing. The book includes 50 ready-made scripts, hints on motivation, time-management and record-keeping, progress charts and a section on solving common problems.
Format: Hardcover
Pages: 256
Publisher: Piatkus Books
Published: 07 Feb 1991
ISBN 10: 0749910402
ISBN 13: 9780749910402