The Apology Impulse: How the Business World Ruined Sorry and Why We Can’t Stop Saying It

The Apology Impulse: How the Business World Ruined Sorry and Why We Can’t Stop Saying It

by Cary Cooper (Author), Cary Cooper (Author), Sean O'Meara (Author)

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Format: Paperback
Pages: 360
Edition: 1
Publisher: Kogan Page
Published: 03 Oct 2019

ISBN 10: 0749493208
ISBN 13: 9780749493202