by Damian Ryan (Author)
Understanding Social Media is the essential guide to social media for students and professionals alike. Drawing on the experience, advice and tips from dozens of digital marketers and social media superstars, it is an extensive crowd-sourced guide to social media platforms. Illustrated throughout with case studies from both successful and failed campaigns, Understanding Social Media democratizes knowledge of social media and promotes best practice, answering questions such as 'How do you create a compelling social media campaign?', 'How do you build and engage with an audience?' and 'Where is the line between online PR and social media drawn?' It is the most comprehensive and practical reference guide to social media available.
Format: Illustrated
Pages: 304
Edition: 1
Publisher: Kogan Page
Published: 03 Apr 2015
ISBN 10: 0749473568
ISBN 13: 9780749473563
Book Overview: Covers topics such as how to develop a strategy and programme, budget for activities, set KPIs, determine ROI, create a dashboard and build a team Addresses the relationship between search and social, analytics, customer experience and risk assessment and management in social media Helps readers gauge their own social media score with crib notes and practical exercises Serves as both a reference guide for practitioners and study guide for marketing students