Engaging Change: A People-Centred Approach to Business Transformation

Engaging Change: A People-Centred Approach to Business Transformation

by Mark Jenkins (Author), Mark Wilcox (Author), Mark Jenkins (Author), Mark Wilcox (Author), Mark Jenkins (Author)

Synopsis

Any significant organizational level change initiative is dependent on the engagement of the people working in that organization. Without engagement, change will falter and ultimately fail. Engaging Change goes behind the scenes of change management to help managers, consultants and practitioners understand why some things work and why others don't. Engaging Change addresses current challenges such as how to understand the environmental context driving the need for change; how to initiate and sustain momentum throughout the change programme; how to institutionalize structural and behavioural change; and how to create compelling visions. With case studies from Sony, Nestle, Redcats (who own La Redoute, for example) and the British Army, the text provides practice-based insights into the realities of leading sustainable change.

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More Information

Format: Abridged
Pages: 256
Edition: 1
Publisher: Kogan Page
Published: 03 May 2015

ISBN 10: 074947291X
ISBN 13: 9780749472917
Book Overview: Based on the underlying principles of social psychology, Engaging Change offers practical solutions to exploring, envisioning, engaging and executing successful change initiatives.

Media Reviews
Whilst leaders/managers may initiate and design change, they most certainly do not deliver it: your people do that through engagement from the start. Engaging Change provides compelling evidence that if you get engagement wrong, then your change effort will fail. I wholeheartedly commend this book. --Major-General Keith Cima CB
'Engagement is a participation sport' is one of my favourite lines in Engaging Change. There are lots of experts and models around change, but few seem to focus on harnessing the energy and wisdom of the people most impacted by the change. Wilcox and Jenkins give a great illustration of how doing this not only makes great business sense, it's the only way to successfully implement real change. --Roy White, Senior Vice President Human Resources Sony Mobile
Engaging Change draws upon a unique combination of experiences from both corporate and military operational environments to deliver a succinct insight into the requirements for 'effective' change management. It is this unique insight that makes it a compelling read, and a valuable asset to anyone involved in the change management process. Change doesn't just happen, it is made to happen and this book will help practitioners towards making it a success. --Steve Pearson, CEO RemVoX Global Communications Group and author of Success Breeds Success
The worlds of business and government are now in a state of perpetual change. In Engaging Change, Wilcox and Jenkins have written a refreshing and insightful book, which rightly emphasizes that the management of change is critically dependent on people and their participation and behaviour throughout the change process. It is an essential manual for all change managers. --Professor Ian Wallace, Pro-Vice-Chancellor - Defence and Security Cranfield University
When we set out to transform the performance of my division's front office at a leading turnkey rail contractor, we turned to Mark W and Mark J, two hardcore, no-nonsense, tell-it-like-it-is practitioners who rolled up their sleeves to make it happen with us. Now in Engaging Change they have opened up their treasure chest of experience from working on dozens of varied change assignments to share their wisdom with the next generation of managers assembling their toolbox for the challenges ahead. Insightful and refreshing reading! --Eran Gartner, CEO Megalim Solar Power Ltd
Author Bio
Mark Wilcox is a business change expert with over 30 years' experience in some of the world's biggest companies, including a Director role at Sony Europe. He currently runs Change Capability Consulting Ltd in the UK where he has worked with clients such as Microsoft. He has contributed to the MBA teaching at Manchester Business School, Warwick Business School, Cranfield Business School and the International Master's in HR Leadership at Bocconi University, Milan. Mark Jenkins enjoyed a 38-year career in the British Army before joining Cranfield University where he was the lead for Through Life Capability Management on the MSc in Defence Acquisition Management. He established Capability Management Consulting in 2011 and since then has advised public sector, commercial and not-for-profit organizations.