by Fiona Talbot (Author), Fiona Talbot (Author), Sudakshina Bhattacharjee (Author)
In a business world that spans several continents, it is no longer common for everyone to speak English as a first language. Whether you speak English as a first, second or even third language, intercultural business communication means that getting it right first time has never been more important for you and your organization. English can never be standardized in the global and digital marketplace; instead, we can learn how to customize business English according to our own values and culture and communicate successfully across borders. Improve Your Global Business English creates an awareness in the reader of what to avoid and how to ensure that communications are correctly understood. Very readable and hugely instructive, Improve Your Global Business English provides practical self-study with quizzes, activities and worksheets, helping you to fine-tune your written communication. By mastering the basics, defining your readers and tailoring your message to them, understanding the conventions of different media and understanding cultures, you can enhance your reputation as a truly global, modern player in today's marketplace. If you want your messages to be perceived as you intended, to retain customers or to win new ones, Improve Your Global Business English gives you the background you need. Online supporting resources for this book include supplementary video, self-test questions and answers, templates and a case study on going global
Format: Paperback
Pages: 256
Edition: 1
Publisher: Kogan Page
Published: 03 Nov 2012
ISBN 10: 0749466138
ISBN 13: 9780749466138
Book Overview: Allows you not only to master the basics, but to customize business English according to your own and your company's values and culture Grows your confidence in expressing yourself clearly and with tact, understanding and finesse Includes quizzes, activities and worksheets for practical self-study and monitoring progress Provides insights and examples from the authors' international experience and their combined understanding of working in different cultures Reflects modern business realities, with chapters dedicated to mastering communication on social media