The No1 Ethical retailer for Books, CD’s, DVD’s & Games
30 Day Refund Guarantee

How People Tick: A Guide to Over 50 Types of Difficult People and How to Handle Them

How People Tick: A Guide to Over 50 Types of Difficult People and How to Handle Them

by Mike Leibling (Author)

  • Used

    Paperback 2009

    $3.43

  • New

    Paperback 2009

    $15.29
Synopsis

This new edition of "How People Tick" is a practical guide to over 50 types of difficult people such as Angry People, Blamers, Impatient People, Workaholics and Gossips. Each difficult situation is described, how it happens is analysed, and then strategies to help you deal with the problem are suggested. Disruptive behaviour patterns can be addressed once and for all, instead of having to handle one-off 'difficult' events, time and time again. Absolutely invaluable to everybody, "How People Tick" is full of tried and tested tips for handling 'difficult' people in 'difficult' situations, based on a real understanding of their behaviour. It is an essential read if you find people bewildering or just plain difficult, and yet still want to understand them, work with them and live with them.

$3.43

Save:$13.04 (79%)

Quantity

2 in stock

More Information

Format: Paperback
 Pages: 224
 Edition: 2
 Publisher: Kogan page
Published: 03 Apr 2009
ISBN 10: 0749454598
ISBN 13: 9780749454593
Book Overview: Over 50 difficult types and how to deal with them. Helps people and organisations move on in difficult situations, or avoid them altogether. Packed with tips on how to tame the most irritating people you are ever likely to meet Octavius Black, Managing Director, The Mind Gym Leibling has a lot of experience of dealing with difficult colleagues...and has tips on how to deal with them all. The Sunday Times Divides the workplace into personality types and gives the appropriate advice for dealing with each one Guardian Hell is other people...But once you know what is wrong with them, there is a way to cope The Times This is fantastic...stuffed with succinct advice. A thoroughly useful book - highly recommended. European Business

Media Reviews
[S]olid advice in how to get out of certain situations with the least damage done.... a strongly recommended read. - Midwest Book Review
Author Bio
Mike Leibling is a writer, trainer, facilitator and coach. He worked for nearly twenty years as a strategist with Saatchi & Saatchi, ultimately as International Strategic Planning Director. He had many clients, large and small, both in the private and public sectors, and was increasingly called upon to spend his time training, coaching and mentoring. In 1995 he founded Strategy Strategy (TM) to help people and organizations to move on in 'difficult' situations or, preferably, to spot them coming and so avoid them in the first place. Mike has worked with organizations as diverse as Heinz, DHL, L'Oreal and PricewaterhouseCoopers.