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The Definitive Personal Assistant and Secretarial Handbook: A Best Practice Guide for all Secretaries, PAs, Office Managers and Executive Assistants

The Definitive Personal Assistant and Secretarial Handbook: A Best Practice Guide for all Secretaries, PAs, Office Managers and Executive Assistants

by SueFrance (Author)

  • Used

    Paperback 2009

    $3.27
Synopsis

The Definitive Personal Assistant and Secretarial Handbook is the ultimate guide for all management assistants, PAs, secretaries and executive assistants. Written by a former Times Creme PA of the Year, it deals with every aspect of these vital administrative roles and the necessary skills, including: relationship management, communication and confidence, the secrets of body language, listening and questioning skills, coping with pressure and stress, dealing with difficult people, time management and personal organization. The Definitive Personal Assistant and Secretarial Handbook is set to become a bible for all assistants world wide. Comprehensive and accessible, it will help you to maintain a professional image and achieve resounding success. To access all additional resources for this book, visit http://www.koganpage.com/resources/pash

$3.27

Save:$30.84 (90%)

Quantity

4 in stock

More Information

Format: Paperback
 Pages: 256
 Edition: 1
 Publisher: Kogan page
Published: 08 Jan 2009
ISBN 10: 0749453451
ISBN 13: 9780749453459
Book Overview: The Definitive Personal Assistant and Secretarial Handbook is a guide to the skills necessary to be a successful secretary or professional assistant, including time management, dealing with difficult people and organizing meetings and events.

Media Reviews
I wish that 30 years ago, when I was that traditional secretary and rather green behind the ears, I had the opportunity to reference a book such as this. The Definitive Personal Assistant and Secretarial Handbook contains a wealth of knowledge, experience and real life learning from the author, Sue France. This book should be on every PA's desk. It will help you to achieve exceptional status. Leading the Way Magazine November 2009
Author Bio
Sue France has over 30 years experience as a secretary and personal assistant. She is the UK National Training & Development Officer for European Management Assistants (EUMA) and was awarded the prestigious award of The Times Creme PA/DHL PA of the Year 2006. Sue presents at PA conferences throughout the world, and is also involved in training and coaching PAs and secretaries.