by NicholasInd (Author)
Your company's workforce is its most valuable asset. It is the employees who translate your organization's strategy into reality, interact with consumers and determine the corporate brand. Living the Brand demonstrates how you can empower and enthuse your employees to create "brand champions". This approach enhances employee commitment, improves service standards and focuses efforts to deliver business goals. This practical, inspirational book shows you that employees flourish in organizations where they identify with the brand, and organizations flourish when the brand has relevance and creates meaning. Using original international case studies, such as IBM, SAS Airlines, UNICEF, Apple and Nike, Living the Brand shows you how to make this happen, through research, training, communication, management and review. It examines the nature of branding and why people have become such important definers of their brand. Living the Brand is a CarbonNeutral[registered] publication. To offset the carbon dioxide emissions generated in the book's production, native trees have been planted with Future Forests.
Format: Hardcover
Pages: 200
Edition: 3rd edition
Publisher: Kogan Page
Published: 03 Oct 2007
ISBN 10: 0749450835
ISBN 13: 9780749450830
Book Overview: How to engage your employees with your brand - and why Highlights the importance to business of an engaged, committed workforce Examples including IBM, SAS Airlines, UNICEF, Apple and Nike show how to create and sustain a culture where employees become brand champions A bible of the employee-centric approach. Infomatics