by SueBishop (Author)
Being assertive is being able to express yourself with confidence without having to resort to passive, aggressive or manipulative behaviour. By developing assertiveness and becoming aware of our own strengths and weaknesses, we can modify our behaviour for greater effectiveness in social and business interactions. "Develop Your Assertiveness" offers basic techniques on how to become more assertive, build self-confidence and thus improve career prospects and enhance social life. Assertiveness does not come naturally to all and this book will help readers to achieve greater work effectiveness and productivity, greater control of their daily activities and overcome stressful work situations.
Format: Paperback
Pages: 144
Edition: 2
Publisher: Kogan Page
Published: 03 Sep 2006
ISBN 10: 0749448210
ISBN 13: 9780749448219
Book Overview: This updated edition will help readers express themselves with confidence for personal and business success Advice on dealing with different types of problem people: the irate; the stayer; the rabbit; your boss; the critic How to deal with tricky situations, giving and taking criticism, listening, small talk and body language Valuable guidance on positive thinking and using assertive words and phrases Full of handy exercises and activities to help readers measure progress and reach their goals