Bridging the Culture Gap: A Practical Guide to International Business Communication

Bridging the Culture Gap: A Practical Guide to International Business Communication

by IOD (Author), C A N N I N G (Author)

Synopsis

Praise and Reviews As an American who has worked in Europe for the past 3 years, I find Bridging the Culture Gap to be a practical guide for communicating and influencing across cultures. The authors use authentic and engaging anecdotes, which will help readers to understand their own culture, and other`s reactions to it in the context of everyday business. Gary Kuusisto, Director, European Learning & Development, The Gillette Company This book gives you a practical insight into cross-cultural communication in business today, based in part on the Canning team`s deep experience in training over 1,000 managers and specialists in a unique Franco-Japanese adventure. Every International professional should find food for thought in this book. Francois Foix, Human Resources Coordinator, Renault-Nissan Full of real-life examples and practical advice which reflects the experience and skills of its masterful but unpretentious authors. Andreas Molck-Ude, Head of Africa and Middle East Division, Munich Re Canning offers tough and intensive training, but brilliant results. I believe this book will do the same thing for anyone looking for success in cross-cultural business. Takashi Kashiwagi, Head of Global Regulatory Approvals and Marketing Support, Aventis Japan As globalization gathers momentum, the contact between business people from other countries is becoming more frequent. The more national boundaries a company crosses, the greater the scope for misunderstanding and conflict. To succeed internationally, it is essential to be able to break the barriers of culture, language and set patterns of thinking. Bridging the Culture Gap, written by two of Canning's most experienced trainers, is a distillation of many years' work and is based on the real-life business situations of their international clients. You'll find out how to: interpret the party line communicate with style get your message across play the conversation game be sensitive to other cultures mind your manners avoid the usual faux pas win the deal and so much more. Packed with fascinating cases, cultural awareness scales, communication style tests and practical tips, this lively guide will help anyone - of any nationality - to become a better communicator. Whether you're planning to give a presentation to a cross-cultural group or about to negotiate with an overseas client, Bridging the Culture Gap will ensure that your cultural awareness antennae are well tuned.

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More Information

Format: Paperback
Pages: 256
Publisher: Kogan Page
Published: 26 Mar 2004

ISBN 10: 0749441704
ISBN 13: 9780749441708

Media Reviews
A timely guide to understanding and breaking down the cultural, language and business barriers that can spell the difference between success and failureit could make the difference between closing that deal and catching the next plane home. The Sunday Times Business Executive Packed with real life case studies, cultural awareness scales, communication style tests and practical tipsthe authors have experience of training thousands of managers with courses run in 50 countries, they certainly know their stuff. Sections are nicely laid out and easy to follow, with useful summaries at the end of each.
Author Bio
Canning International was established in 1965 as one of the first training companies to offer specialist cross-cultural programmes tailored for business. Their trainers and consultants run courses in 41 countries on four continents, such as: Europe, USA, Peru, Botswana, Kuwait, Dubai, Iran, India, Korea and Japan. Current clients include Aventis, Borealis, Cap Gemini Ernst & Young, GlaxoSmithKline, Matsushita, Munich Reinsurance, Nissan, Renault, Samsung, Schnedier and Toshiba.