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Understanding the Basics of Return on Investment in Training: Assessing the Tangible and Intangible Benefits

Understanding the Basics of Return on Investment in Training: Assessing the Tangible and Intangible Benefits

by PatriciaPulliamPhillips (Author)

  • Used

    Paperback 2002

    $3.50
Synopsis

Measuring return on investment in training has become a big issue - partly because trainers now have to prove real benefits to cash-strapped organizations. This is an introduction to a difficult topic, and it seeks to help trainers and senior resource staff understand how to assess both the tangible and intangible benefits of their training programmes. Featuring detailed worked examples showing how all aspects of training effectiveness can be monitored and assessed, the text dispels the significant myths that get in the way of a successful evaluation of the economics of training and performance improvement.

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More Information

Format: Paperback
 Pages: 112
 Publisher: Kogan Page Ltd
Published: 03 Oct 2002
ISBN 10: 0749438916
ISBN 13: 9780749438913
Book Overview: Measuring return on investment in training is now a big issue. The author of Understanding the Basics of Return on Investment in Training helps trainers and senior resource staff understand how to assess both the tangible and intangible benefits of their training programmes. Worked examples show how all aspects of training effectiveness can be assessed.

Media Reviews
If you want clear, simple but comprehensive introduction to ROI of training read this book. Business Executive
Author Bio
Patricia Pulliam Phillips is chairman and CEO of The Chelsea Group, a research and consulting company focused on accountability issues in training, human resources, and performance improvement. Patricia is certified in ROI evaluation and serves on the Board of Directors for the ROI Network. She has authored numerous books and articles on training ROI, and served as the issue editor for the American Society for Training and Development In Action casebook series.