Effective Interviewing: A Handbook of Skills and Techniques

Effective Interviewing: A Handbook of Skills and Techniques

by RobertEdenborough (Author)


Interviews are now so widespread that it is difficult to think of a single profession where they are not used. As such, the ability to conduct interviews effectively is considered essential in any professional's repertoire of skills. By taking a comprehensive look at the entire range of interview situations, Robert Edenborough reveals how the process of interviewing has developed. He then goes on to give practical advice on its use in various contexts, such as recruitment, selection, performance management, counselling and conducting surveys. Updated to take account of the latest developments, this new edition of Effective Interviewing provides detailed coverage of the methods and techniques currently in practice and speculates on the future of interviewing. Drawing on his extensive experience, the author presents the reader with valuable understanding and advice, such as how to: select the best interviewing methods; develop and apply appropriate techniques for a particular use; link interviewing with other professional methods such as psychometrics, questionnaire surveys or assessment centres; appreciate the effectiveness and application of interviewing skills and techniques. For employers, personnel and human resource professionals, and anyone whose job involves interviewing, Effective Interviewing should provide a helpful view of interviewing practices and phenomena.


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More Information

Format: Paperback
Pages: 192
Edition: 2
Publisher: Kogan Page
Published: 15 Jan 2002

ISBN 10: 0749437553
ISBN 13: 9780749437558

Media Reviews
Gives all interviewers and interviewees a much wider and deeper understanding of the process. -- Financial Training Review
Author Bio
Dr Robert Edenborough is a director in KPMG's People Services Division with responsibility for Management, Review and Assessment. He works with both the private equity sector and senior civil servants. He was formerly head of the consulting practice ASE, a leading test publisher and provider of HR business solutions and has considerable experience of designing and applying interviews in organizations as diverse as the Ministry of Defence, the NHS and a range of financial institutions.