Improving Employee Performance (Creating Success Series)

by NigelHarrison (Author)

• Used

  Paperback
  2000

  $3.41

  Every manager at some time or other faces people problems; when things are not going as they want but they don't know why. This practical workbook provides a rigorous seven-step process to root out the causes of under-performance and implement appropriate solutions. It shows how to share the improvement process with staff so that performance moves from bad - or even good - to excellent.