Empowering People (Creating success)

Empowering People (Creating success)

by JaneSmith (Author)


Empowering is a vital element of the modern business environment. Getting closer to the customer, improving service delivery, continuous innovation, increased productivity, gaining a competitive edge - none of these things are possible unless organizations find new ways to empower their staff. By using the techniques described in Empowering People, readers will be equipped to adopt their own action plan for empowering people.


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More Information

Format: Paperback
Pages: 121
Edition: 2nd edition
Publisher: Kogan Page Ltd
Published: 01 May 2000

ISBN 10: 0749433914
ISBN 13: 9780749433918

Author Bio
Jane Smith is the author of flexible and open learning materials, a trainer and development consultant and an external verifier for the City and Guilds Trainer Assessor Awards. Her published works include Empowering People. She has a background in teaching, management and adult education and training. In addition to her role as an author, she also writes training and learning materials and designs and runs management and personal development workshops and courses. Jane specializes in helping people to develop creativity skills, speed reading skills and memory skills. You can contact her via email on word.smiths@btinternet.com