Dear Trainer...: Dealing with Difficult Problems in Training

by JackieClifford (Author), SaraThorpe (Author)

• Used

  Paperback
  2000

  $3.48

  Using the style of correspondence between two trainers, this manual offers a perspective on how to deal with difficult training situations. The format of the book is in letters and emails written from one trainer to another - not mentor to mentee but colleague to colleague. Each communication both poses questions and offers practical solutions that are based on real-world situations. The book includes action checklists and a problem-solving matrix of solutions.