Effective Feedback Skills (The Practical Trainer Series)

by TimRussell (Author)

• Used

  Paperback
  1998

  $3.30

  Giving effective feedback is one of the key skills a trainer or manager needs to master in order to maximize the return on investment in training and development. The problems of giving and receiving feedback are similar to those encountered during appraisal. It can be a process which causes difficulty and embarrassment for both parties, something which they want to get over quickly. As a result, it can become superficial. When that happens a learning opportunity is lost. Unless trainees and staff members can see what they are doing right, they will not necessarily know how to do it again; if they are not shown what they are doing wrong, they will see no need to change. With detailed advice on how trainers can provide the wide variety of feedback needed, Effective Feedback Skills includes practical guidance on: the role of debriefing; development centres; the role and application of 360-degree feedback in training, coaching and executive development; on- and off-the-job feedback, and summarizing sessions. Complete with checklists and ideas for creating a supportive training climate, the book demonstrates how to give effective feedback with both tact and impact.

• Used

  Paperback
  1994

  $3.30

  Feedback skills are needed by all trainers and teachers in all areas. This book focuses on the importance of giving correct and tactful feedback to learners during and at the end of individual sessions and courses. The author considers how feedback and debriefing can be handled constructively with full awareness of how it might be received by the learners. Among the issues considered are: what people can learn, how they learn, the difference between feedback and debriefing, and how to handle confidentiality. The different requirements from trainers when giving feedback in a variety of situations - one-to-one coaching sessions, group training exercises - are underlined. The author covers feedback from the points of view of all those concerned.