Total Quality Management in Education (Kogan Page Educational Management)

by E.J.Sallis (Author)

• Used

  Paperback
  1996

  $12.62

  This practical guide deals with the issues raised by total quality management, assisting institutions to manage change and to set their own agendas for dealing with new external pressures. Demonstrating how it can be put to effective use in the educational context, the book provides a framework and guidelines for the transformation of institutional culture, also laying out a self assessment list.

• New

  Paperback
  2002

  $66.01

  This text has been written for managers in higher education as well as for headteachers and deputy heads in the school sector.; Total quality management (TQM) is a philosophy and a methodology that is widely used in business, and increasingly in education, to manage change or other processes. With the pressure for change and quality in education never more acute, this book provides an opportunity for readers in education to acquaint themselves with TQM.;Revised and updated, this edition introduces the key concepts of TQM in the education context. It discusses organizational, leadership and teamwork issues and the tools and techniques of TQM. This text should help educators develop a framework for quality management in their school, college, department or university.