by PeterGrainger (Author)
This distinctive new series provides a tightly structured self-development programme covering 12 essential management skills. Based on the author's proven method of training, used across a wide range of organizations, the texts are linked to the four key roles of the Management Charter Initiative Standards of Management Competence. This stand-alone workbook identifies three key information processing skills for managers - running meetings, sorting out key issues and communicating with staff on a regular basis. Preparing for a meeting and getting the required results are dealt with as a series of behavioural steps, while resolving unmanageable issues is demonstrated by the use of the multipurpose focusing process.
Format: Paperback
Pages: 96
Publisher: Kogan Page Ltd
Published: 29 Apr 1994
ISBN 10: 0749412488
ISBN 13: 9780749412487