The Secrets of Telephone Selling

by NeilJohnson (Author)

• Used

  Paperback
  1994

  $4.09

  This is an introductory guide for the complete novice on the art of selling a product or service over the telephone. The text uses specific examples to illustrate the types of words and phrases that get results. It also explains how to structure a sales conversation, how to convince the listener, how to prepare for a sales call and how to keep proper records of calls. The book concludes with two transcripts of complete sales calls, using a variety of different endings.