by Manchester Open Learning (Author)
This guide takes managers through a number of scenarios designed to help them to cope with potential points of tension and conflict. It provides advice on promoting a healthy working climate, controlling emotions, intervening in disputes, settling conflicts and gaining the respect of staff.
Format: Paperback
Pages: 128
Edition: 1
Publisher: Kogan page
Published: 30 Dec 1993
ISBN 10: 0749411406
ISBN 13: 9780749411404
FREE UK DELIVERY 
Global shipping from £2.99
FREE UK DELIVERY
30 Day Refund Guarantee
