by Godfrey Harris (Author), Gregory Harris (Author), Godfrey Harris (Author), Gregory Harris (Author)
This guide demonstrates how to make your customers your most ardent advertisers. It proposes nearly 200 ideas and techniques that will make customers generate positive word-of-mouth advertising, and different ways to prevent negative comments from damaging your business. The authors explore various techniques for promoting customer satisfaction and demonstrate how to use them effectively. All ideas are inexpensive, and beneficial to the business image.
Format: Hardcover
Pages: 176
Publisher: Kogan Page Ltd
Published: 30 Jul 1992
ISBN 10: 0749408529
ISBN 13: 9780749408527