by TerryLunn (Author)
The author takes the reader step-by-step through his proven formula for recruiting, rewarding, motivating, training, developing and, most importantly, retaining top performers. The book represents a distillation of the author's many years' experience in which he puts forward a argument - backed up with practical guidelines - for organizations to be more talent-led and to focus on delivering quality and customer service. He shows how to recruit talent - reject conventional methods of selection and adopt a new approach; reward and recognize high performance - develop more imaginative and comprehensive systems; create the right expectations - meet the challenge of motivating and empowering individuals; and consciously invest in employees - provide higher quality training and development and improve career management.
Format: Paperback
Pages: 192
Edition: 1st ed 1st printg
Publisher: Kogan Page Ltd
Published: 30 Nov 1992
ISBN 10: 0749408022
ISBN 13: 9780749408022