by PatriciaGray (Author), Lesley Pender (Author), David Abson (Author), TonySeaton (Author)
Motivates students through case studies and an applied approach. Focuses on areas such as marketing strategy, market research, relationship marketing and customer retention. Short case studies are integrated within the text with longer case studies at the end of chapters. Discussion points and questions aid clarity. Supports independent study by providing a complete, self sufficient learning package
Format: Paperback
Pages: 256
Edition: illustrated edition
Publisher: Nelson Thornes Ltd
Published: 30 Sep 1998
ISBN 10: 0748727833
ISBN 13: 9780748727834