Why People Don't Buy Things: Five Proven Steps To Connect With Your Customers And Dramatically Improve Your Sales

Why People Don't Buy Things: Five Proven Steps To Connect With Your Customers And Dramatically Improve Your Sales

by Harry Washburn (Author)

Synopsis

Selling can be a science as well as an art, and offering the right product at the right price is only the starting point. The authors explore the thought processes potential buyers go through every time they consider making a purchase. This guide offers a systematic approach to understanding customers' motivations and tailoring the entire sales strategy to fit the customers' buying path. By teaching salespeople how to recognize different buying profiles, this book offers strategies and tactics to break out of non-productive patterns, forge new relationships, and turn promising prospects into repeat customers.

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More Information

Format: Paperback
Pages: 211
Edition: New edition
Publisher: Basic Books
Published: 17 Dec 1999

ISBN 10: 073820157X
ISBN 13: 9780738201573