Confronting Without Offending: Positive and Practical Steps to Resolving Conflict

by Deborah Smith Pegues (Author)

• New

  Paperback
  2009

  $15.89

  Where there are people, there are disagreements and misunderstandings. This book helps you discover: effective and compassionate techniques for handling conflict; practical strategies for resolving conflict; how personality types influence discussions; suggestions for minimizing defensiveness; and ideas for developing and promoting cooperation.