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Working with Microsoft Dynamics CRM 2011

Working with Microsoft Dynamics CRM 2011

by Mike Snyder (Author), JimSteger (Author), KristieReid (Author)

  • Used

    Paperback 2011

    $3.31
Synopsis

Configure, adapt, and extend Microsoft Dynamics CRM 2011-guided by two of the leading implementation specialists in the field. Whether you're an IT professional, a developer, or a power user, you'll get pragmatic, hands-on insights for customizing CRM in your organization-with or without programming.

Discover how to:

  • Set up and configure your system
  • Plan and configure security settings and information access
  • Easily customize form attributes, views, and relationships
  • Create and deploy custom reports
  • Use xRM to quickly create and efficiently manage line-of-business applications
  • Automate business workflows
  • Extend Microsoft Dynamics CRM with scripts and assemblies

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More Information

Format: Paperback
 Pages: 624
 Edition: 1
 Publisher: MICROSOFT PRESS
Published: 26 Apr 2011
ISBN 10: 0735648123
ISBN 13: 9780735648128

Author Bio

Mike Snyder is an industry-recognized expert on Microsoft Dynamics CRM, a member of the Microsoft Dynamics Partner Advisory Council, and a Microsoft MVP.

Jim Steger, MVP for Microsoft Dynamics, has deep experience leading global development projects and complex enterprise integration projects.

Mike and Jim are cofounders and principals at Sonoma Partners, a consulting firm specializing in Microsoft Dynamics CRM implementations.

Kristie Reid is a consulting directing at Sonoma Partners who has led 75+ CRM projects -- from complex ISV developments to large-scale enterprise migrations.