by Christine Jones (Author), Christine Jones (Author), Val Paul (Author), Valerie Jowitt (Author), Valerie Jowett (Editor)
Takes a management-orientated approach to the systems of accommodation management, based on operational practicalities which put the book into context for both the full-time student and the practising manager. Accommodation management is explored as a service industry and the central role of the consumer is emphasized throughout the book.
Format: Paperback
Pages: 320
Edition: 2nd Revised edition
Publisher: Batsford Ltd
Published: 07 Jul 1998
ISBN 10: 0713469374
ISBN 13: 9780713469370