by Marilyn Wheeler (Author)
Only 6% of people at work suffer from the real jerk syndrome. The other 94% want to get on with their colleagues. Treated properly these people are not a problem. The aim of this book is not to change difficult people, but to change the way they behave towards us. This book deals with the most common difficult people - explosives, insulters, procrastinators, time-wasters, show-offs, blamers and moaners - giving strategies for dealing successfully with their behaviour.
Format: Paperback
Pages: 164
Publisher: Random House Business Books
Published: 17 Feb 1994
ISBN 10: 0712658726
ISBN 13: 9780712658720