The Veterinary Receptionist: Essential Skills for Client Care

by JohnR.CorsanNCANDA (Author), Adrian R . Mackay B S C ( Hons ) Dip M M C I M P C (Author)

• New

  Paperback
  2008

  $28.22

  As the first person that many people encounter in their contact with the veterinary practice, the veterinary receptionist has an important part to play in inspiring confidence in clients. Suitable for the veterinary receptionist, this work provides practical, accessible information on how to fulfill this role professionally and efficiently.