If Only We Knew What We Know

If Only We Knew What We Know

by C. Jackson Grayson (Author), Carla O'Dell (Author)

Synopsis

In spite of rapid advances in technology, the effective transfer of knowledge is an ever-growing challenge for corporations today. Business leaders are discovering a vast treasure-house of knowledge, know how, and best practice inside their own organisations. Acclaimed productivity and quality experts Carla O'Dell and C. Jackson Grayson here suggest a conscious strategy for getting the best out of employees which they call 'Knowledge Management'. They explain how applying these ideas can help employers identify and benchmark internal best practice and share knowledge throughout the organisation. Through case studies, concrete examples, and revealing anecdotes, this valuable guide not only identifies universal management techniques but suggests ways to implement the proceedures in a variety of settings. No amount of knowledge or insight can keep a company ahead if it is not properly distributed where its needed - IF ONLY WE KNEW WHAT WE KNOW is a much-needed companion for business leaders everywhere.

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More Information

Format: Hardcover
Pages: 256
Edition: illustrated edition
Publisher: Simon & Schuster Ltd
Published: 06 Apr 1999

ISBN 10: 0684844745
ISBN 13: 9780684844749

Media Reviews
Robert H. Buckman

Chairman and CEO of Bulab Holdings, Inc., the parent company of Buckman Laboratories

Moving from command and control to knowledge sharing requires us all to go through significant culture change. Only by collaborating can we achieve success. If Only We Knew What We Know is the best prescription I know for meeting the challenges of the Knowledge Era.


John Mitcham

President and CEO, Tricord Systmes, Inc.

O'Dell and Grayson have added significantly to our store of practical know-how and made it available to us all. Read it, use it, and everyone wins.


Kenneth T. Derr

Chairman and CEO, Chevron Corporation

A very readable, insightful guide loaded with real-world examples and proven techniques that I know will accelerate my company's progress in managing knowledge.


Gabriel Szulanski

Assistnat Professor of Management, Wharton School, University of Pennsylvania

An essential primer to the transfer of knowledge and best practices and step-by-step guidance to institutionalizing internal knowledge sharing in your organization.


Bill Lowrie

President, Amoco Corpoartion

A practical guide to the transfer of internal knowledge and best practices. O'Dell and Grayson do an outstanding job of distilling the approaches of successful companies into an insightful and rational prescription for success.


Larry Prusak

Managing Principal, Knowledge Management, IBM Global Services, Consulting Group

A practical, well-written, and thoughtful primer on doing knowledge management.


Robert J. Hiebeler

Co-author of Best Practices

An excellent account of key lessons learned, useful knowledge management frameworks, and very interesting case stories of pioneers in the knowledge area.

Author Bio
Carla O'Dell is President of the American Productivity and Quality Centre. C.Jackson Grayson is Founder and Chairman of the American Productivity and Quality Centre. Nilly Ostro is a journalist and editorial consultant in New York.