Managing Business Improvement and Quality: Implementing Key Tools and Techniques (Blackwell Business) (Blackwell Business S.)

Managing Business Improvement and Quality: Implementing Key Tools and Techniques (Blackwell Business) (Blackwell Business S.)

by Barrie G . Dale (Author), RuthMcquater (Author)

Synopsis

Any management team interested in making best use of tools and techniques would benefit from studying the contents of this book. A conscious effort has been made to produce the text in language which is free from jargon.

$37.37

Quantity

20 in stock

More Information

Format: Paperback
Pages: 208
Edition: 1
Publisher: Wiley-Blackwell
Published: 12 Jan 1998

ISBN 10: 0631207880
ISBN 13: 9780631207887

Author Bio
Barrie G. Dale is United Utilities Professor of Total Quality Management and Director of the UMIST Quality Management Centre, Manchester.

Ruth McQuarter is a Research Associate and Honorary Lecturer at the Manchester School of Management.