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Managing Operations: A Competence Approa: A Competence Approach to Supervisory Managment (NVG/SVQ Level 3) (In Charge)

Managing Operations: A Competence Approa: A Competence Approach to Supervisory Managment (NVG/SVQ Level 3) (In Charge)

by Roger Cartwright (Author)

  • Used

    Paperback 1993

    $5.31

  • New

    Paperback 1993

    $26.59
Synopsis

Looking at the operations of an organization, this book examines the different types of organization in both the public and private sectors. It then considers the internal relationships between operations, marketing, personnel and other functions within organizations. The specific aspects of operations are covered in detail: * Work practices. * Planning. * Resourcing. * Legislation. * Customer relations.

$5.31

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More Information

Format: Paperback
 Pages: 216
 Edition: 1
 Publisher: John Wiley & Sons
Published: 17 Sep 1993
ISBN 10: 0631190112
ISBN 13: 9780631190110

Media Reviews
It is comprehensive, covering all aspects of operations management and is ideal as a first step into the subject ... The concept of competences is well explained and is likely to be a useful reference for supervisors. Donna Green, Manager, Rover Group.
Author Bio
Roger Cartwright (MA, DMS, CertEd, FCollP, MIMgt) is the Deputy Head of Faculty at the Business, Management and Computing Faculty at Perth College, Scotland. Anita Candy (BA Hons, FETC) and Micheal Collins (ACIB) are consultants at the Management and Professional Studies Unit of the Oxford College of Further Education. George Green (MA Cantab) runs his own consultancy and lectures at both Oxford Brookes University and the Oxford College of Further Education. The team have a background in the retail sector, banking, health service management, the transport industry, manufacturing, local government education and the armed forces. Members of the team have acted as tutors/facilitators for major organizations, including British Airways, the Civil Aviation Authority, Autotype International, Transit Holdings and Shell (Expro).