Hospitality Management: A Human Resources Approach

by LaurieJ.Mullins (Author)

• Used

  Paperback
  1996

  $3.24

  This text provides a detailed study of ways in which performance can be improved in the hospitality industry through the effective management of human resources. It recognizes the diverse nature of the hospitality industry but makes particular reference to the hotel sector. Review, discussion questions, real-life case studies and examples are provided.