Competing for Quality: Manager's Guide to Market Testing

by L.Barker (Author)

• Used

  Paperback
  1993

  $7.90

  This comprehensive guide is designed to help you through each stage of the complicated market testing process. Using guidelines and checklists, it provides useful draft terms of reference for testing teams and explains: * what market testing is and how it works * how to plan and review service levels * how to manage in-house bids, develop specifications and tender strategy * how to handle the bidding process * ongoing contract management * TUPE