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Introduction to the ISO/IEC 20000 Series: IT Service Management

Introduction to the ISO/IEC 20000 Series: IT Service Management

by ShirleyLacy (Author), JennyDugmore (Author)

$4.56

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Format: Paperback
 Pages: 240
 Publisher: BSI British Standards Institution
Published: 30 Jun 2011
ISBN 10: 0580728463
ISBN 13: 9780580728464