by Donald Petersen (Author), JohnHillkirk (Author)
Between 1980 and 1982 the Ford Motor Company lost more than $3 billion and seemed likely to go out of business. The Chief Executive Officer, Donald Petersen, didn't see any clear solution, but he did believe in a number of steps that should be taken to get the company moving in the right direction. He started encouraging employee involvement, participative management and teamwork, thereby turning Ford's pyramid upside down and giving back power to the employees who were actually doing the work. The company's consequent financial recovery has been widely recognized. Here Peterson relates what he learned from the experience - the secret of capturing the power of teams and making dramatic improvements in employee morale, product quality and product appeal to customers. The book is not a case history of Ford, but an examination of what executives, managers and even hourly-paid workers can do to recapture the competitive edge.
Format: Hardcover
Pages: 320
Publisher: Gollancz
Published: 24 Oct 1991
ISBN 10: 0575050683
ISBN 13: 9780575050686