by Lynda Bourne (Author)
Senior managers usually move up through the organisation on the basis of command and control management; once in the executive ranks they must develop a more collaborative approach and adopt the principles of emotional intelligence (EQ). This title offers a detailed examination of stakeholder relationship management.
Format: Hardcover
Pages: 346
Publisher: Gower
Published: 01 Sep 2011
ISBN 10: 0566092492
ISBN 13: 9780566092497