by Ann Cartwright (Author)
Emotional intelligence is, at its heart, all about self-awareness; an understanding of how people relate and respond to you. This book features training activities that provide managers and employees with a series of proven exercises for raising personal and social awareness, skills for managing self and relationships with others.
Format: Ring-bound
Pages: 376
Edition: Lslf
Publisher: Gower Publishing Ltd
Published: 28 Mar 2009
ISBN 10: 0566088363
ISBN 13: 9780566088360